It can be confusing to differentiate among all the electronic discovery service providers courting your business. Because it's a new yet vital service, many companies have jumped on the bandwagon-but none with the diversity, depth and detail of offerings available from Fios. Often, with tier-two companies, you'll have to trade off among costs, risks and timelines. Few service providers can manage all three well.

Look closely: Can they offer breadth and flexibility of services and delivery, along with impeccable attention to customer service?

Will your case be handled by a sales representative—or a highly qualified Practice Manager with legal, technical and business acumen and experience?

Can you get huge data sets-or multiple data sets-gathered and processed quickly, correctly, and in exactly the formats and deliverables you need?

With Fios, you can. That's because we are a tier-one provider of electronic discovery services for the legal profession. Fios helped pioneer electronic discovery and has years of experience working with electronic evidence—we aren't a repurposed traditional discovery service firm, nor an add-on service from an impersonal mega-company. We do one thing and do it well: end-to-end services for electronic discovery.

Consider these important pledges when choosing who to partner:

• We're ready, willing and able to provide results you can't get from traditional methods or tier-two electronic discovery vendors. Your company and needs are unique and often vary from project to project. Fios provides the broadest range of flexible solutions, tailored to meet your requirements for each new matter. Fios is one of a few service providers with proven technology and processes, and the domain expertise, to manage projects of any size or complexity.
  
  
• Fios ensures speed and efficiency throughout each phase of discovery. We offer end-to-end electronic discovery services that include evidence collection, processing, review and production, delivered through a world-class service model and seasoned project managers. When you engage Fios early in the discovery process, we can ensure that each step is fully optimized for downstream data processing and that your evidence is fully defensible in court.
  
  
• Fios assigns practice managers, with business, legal and technical acumen, to ensure your success. While some companies use attorneys to sell their services, we use them to deliver their expertise throughout your e-discovery projects. You can count on our savvy team of experts to know how to handle the risks associated with the most complicated electronic discovery projects and advise you of your options through each phase of discovery.
  
  
• Fios is a pioneer of the electronic discovery industry. For many years Fios has successfully managed e-discovery projects for the nation's largest law firms and corporations. We've processed many terabytes of data and have invested over $30 million in building the "Fios Factory," with rock-solid technology and the capacity to efficiently manage projects of any size.
  
  
• Fios helps you reduce risk and provides a higher level of service on "routine" projects. Choosing Fios reduces the risks inherent in the seemingly "routine" e-discovery projects, such as TIFF productions. With Fios, you are assured the expertise of an industry veteran when the unforeseen problems inevitably arise.
  
  
• Fios increases speed and accuracy. Our tested and proven data mining features deliver a level of "finds" and accuracy you can't achieve using traditional paper review methods. When using Prevail for your review, you'll have access to unprecedented search options, with categorization and project tracking features that ensure a fast, efficient review. Prevail offers an easy way to accurately manage emails with attachments as well as quickly check for and resolve categorization conflicts.
  
  
• Fios provides sophisticated security. Fios uses the most advanced technical protection, including Digital Certificates with 1024-bit keys supporting 128-bit SSL encryption, protected by a state-of-the-art firewall to keep your data safe from prying eyes. Assigned user roles, category "locks" and predefined searches protect you from inadvertent errors or undesired changes made by less experienced reviewers.
  
  
• Fios offers convenient online document review capabilities. Our web-based review application, Prevail®, provides secure online access to your documents at any time and from any place. You have complete visibility into email, word processing files, spreadsheets and other electronic documents. Prevail features an intuitive, user-friendly Windows®-like interface and a minimal learning curve.
  
  
• Fios delivers service excellence through a world-class service model. In addition to the investment in the "Fios Factory," we brought in a team of outside experts to bring our entire staff together in the development of a world-class service model. Each step was carefully crafted to ensure the highest level of service to our clients on every project. As a company, we are committed to:
  
  
• Integrity
  ...in our processes.
  
  
• Accuracy
  ...in our deliverables.
  
  
• Timeliness
  ...in delivering on our commitments.